Clearwater Shower Bath, LLC – Privacy Policy and Terms and Conditions

Effective Date: 2/17/2025

1. Introduction

At Clearwater Shower Bath, LLC (“we,” “us,” or “our”), we are committed to protecting your privacy and providing clear terms for using our website and services. This Privacy Policy and Terms and Conditions document explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.clearwatershowerbath.com (the “Site”) and when you engage with our services, including SMS communications.

By accessing or using our Site and services, you agree to the collection and use of your information in accordance with this Privacy Policy, and you further agree to abide by the Terms and Conditions set forth below.

2. Information We Collect

Personal Data

We may collect personally identifiable information (“Personal Data”) that you voluntarily provide to us when you:

• Fill out forms on our Site
• Sign up for our services or newsletters
• Communicate with us via phone, email, or SMS
• Participate in promotions or surveys

Types of Personal Data we collect include:

• Contact Information: First and last name, email address, postal address, phone number
• Account Details: Username and password for accessing our services
• Communication Preferences: Your preferences in receiving communications from us

Usage Data

We automatically collect certain information when you visit our Site or use our services:

• IP address
• Browser type and version
• Pages visited and time spent on those pages
• Date and time of access
• Unique device identifiers and diagnostic data

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and store certain information. Cookies are files with a small amount of data, which may include an anonymous unique identifier.

Types of Cookies we use:

• Session Cookies: To operate our Site
• Preference Cookies: To remember your preferences and settings
• Security Cookies: For security purposes

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of our Site may not function properly without cookies.

3. How We Use Your Information

We use the collected information for various purposes:

• Service Delivery: To provide, maintain, and improve our Site and services
• Communication: To contact you with newsletters, marketing, or promotional materials if you have opted in to receive them
• Customer Support: To respond to your inquiries and provide customer service
• Personalization: To tailor content and offers to your interests
• Analytics: To monitor usage and gather valuable information to improve our Site and services
• Legal Compliance: To comply with legal obligations and protect our rights

3.1 SMS Communications & Terms

Program Description
By providing your mobile phone number and opting into our SMS program, you agree to receive text messages from Clearwater Shower Bath, LLC regarding our products, services, promotions, and account-related notifications. Consent to receive text messages is not required as a condition of purchasing goods or services.

Data Collection and Use

• We collect your phone number and consent status solely for the purpose of delivering text messages related to the campaign or service you have opted into.
• This information is used to send relevant SMS messages and to maintain records of your consent.

Data Sharing

• We will not share your SMS opt-in data with any third party for purposes unrelated to providing you with the SMS services.
• We may share your Personal Data, including your SMS consent or opt-in status, with service providers that assist us in delivering text messages (e.g., SMS platform providers, phone companies) and who are contractually obligated to use such data only for that purpose.

Data Protection

• We are committed to protecting your Personal Data and have implemented appropriate technical and organizational measures to ensure its security.

User Rights

• You have the right to access, correct, or delete your personal information at any time.
• You can opt out of receiving SMS messages at any time by replying with any of the following keywords: STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE to 727-265-1141. Upon receipt of your opt-out request, we will promptly remove you from all SMS correspondence.

Message Frequency

• Message frequency may vary based on your interactions and the nature of the SMS campaign.

Cost Disclosure

• Standard message and data rates may apply. Please check with your mobile service provider for details on any charges that may apply to your plan.

Customer Care & HELP Instructions

• If you need assistance or have questions about our SMS program, you may reply HELP to 727-265-1141, or contact our customer care team at (727) 265-1141 or by email at customercare@clearwatershowerbath.com.

Legal Disclaimers

• By participating in our SMS program, you agree to this Privacy Policy and Terms and Conditions.
• We reserve the right to modify these SMS terms at any time.
• Wireless carriers are not liable for delayed or undelivered messages.

4. Data Sharing and Disclosure

Third-Party Service Providers

We may employ third-party companies and individuals to facilitate our services (“Service Providers”), perform service-related tasks, or assist us in analyzing how our services are used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Legal Requirements

We may disclose your Personal Data if required to do so by law or in response to valid requests by public authorities, such as:

• Complying with legal obligations
• Protecting and defending our rights or property
• Preventing or investigating possible wrongdoing
• Protecting the personal safety of users or the public
• Protecting against legal liability

5. Data Protection

We are committed to securing your Personal Data. We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. International Data Transfers

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state or country where data protection laws may differ. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

7. Your Rights and Choices

Access and Correction

You have the right to access, update, or delete your Personal Data. You can do so by contacting us at customercare@clearwatershowerbath.com or (727) 265-1141.

Withdraw Consent

You have the right to withdraw your consent for data processing at any time.

Opt-Out of Communications

• Email Marketing: You can unsubscribe by following the instructions in any marketing email we send.
• SMS Messaging: Text any of the opt-out keywords to 727-265-1141 as described above in Section 3.1.

8. Cookies and Similar Technologies

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our Site.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect Personal Data from anyone under 18. If you believe we have collected data from a minor, please contact us to request deletion.

10. Third-Party Links

Our Site may contain links to external websites not operated by us. We are not responsible for their content or privacy practices. We encourage you to review their privacy policies.

11. Do Not Track Signals

Our Site does not respond to Do Not Track (DNT) signals. You can adjust your tracking preferences through your browser settings.

12. Data Breach Notification

In the event of a data breach, we will promptly notify affected users and relevant authorities as required by applicable law.

13. Privacy by Design

We integrate privacy considerations into the design and development of our products and services to protect your data at every stage.

14. Changes to This Privacy Policy and Terms and Conditions

We may update this Privacy Policy and Terms and Conditions from time to time. We will notify you of any changes by posting the updated information on this page and updating the “Effective Date” at the top.

You are advised to review these policies periodically for any changes. Changes are effective when posted on this page.

15. Contact Us

If you have any questions or concerns about this Privacy Policy and Terms and Conditions, please contact us:

• Email: customercare@clearwatershowerbath.com
• Phone: (727) 265-1141
• Address: 13191 56th CT N, Suite 109, Clearwater, FL 33760